Intercom, Gates & Remotes

Pedestrian vs. Vehicles

Both vehicle gates will only open half way or less without a vehicle present. This is to ensure the gate only opens as much as needed for as long as needed to prevent outsiders sneaking in. To open the gate fully, a vehicle must be positioned over the relevant white sensor in the road at the time the gate is triggered. This function applies to all methods of operating the gate below.

Gates Close Immediately (PIRAC)

Passive Infra Red Auto Close "PIRAC" mode means the gates will begin closing immediately after anything (even a hand) passes through the "beams". When the gate is open only half a meter and a person walks through even if the gate is still moving, it will immediately reverse and begin closing. The benefit is that it now only needs to close that half a meter and will be closed in no time and not leaving time for opportunistic outsiders to sneak in.

However this means that pedestrians should not walk past a vehicle waiting for the gate to open as this will just close the gate again; rather wait for the vehicle to drive through and follow behind it.

Facial Recognitions & Vehicle Tags

!!!These two systems are currently being implemented and will go live on 16 August 2024.

Residents use Remotes or Pin Codes

!!! Pin Codes and remotes will be discontinued and disabled from 16 August onwards. All residents need to register for Facial recognition immediately.

Residents will be required to use a remote control or Pin Code to enter and exit the complex at all times. Time Square does not provide a Free Exit Loop (sensor). All remotes have two buttons. The left button opens the entry gate and the right button opens the exit gate. The pedestrian gate and all internal security doors only work with Pin Codes.

Intercom

The intercom uses the phone network to let visitors contact residents on their mobile phones. In order for this to work your telephone number must be programmed into the Intercom. The programming is done by the Security Manager after the Security Registration has been submitted and approved.

Visitors Entering

After a mobile number is registered on the intercom, Visitors can enter the Unit Number (displayed outside each front door) into the intercom. The intercom then phones the resident on the programmed phone number. Once the resident answers the call, the Intercom allows for a 30 second conversation during which the resident can press ”9” on their phone at any time to open the gate for the Visitor. To keep the gate closed just hang up or do nothing.

• Remember the sensor determines if the gate opens fully or only partially. See "Pedestrian vs. Vehicles" above.

Visitors Exiting

When a visitor wants to leave, the resident calls the intercom on the relevant number below from the phone registered on the intercom. The call is not answered and simply dropped after two rings, so no airtime is used for the resident. This enables the automatic Exit Sensor (closest to the gate, unmarked) and Exit Button for 2 minutes. The exit button glows red during this time. The visitor can now leave by foot using the exit button, or in a vehicle by driving over the sensors and the gate will open automatically. After the 2 minutes the red button stops glowing and the visitor can no longer exit. 

• "Private" numbers will not activate the exit feature as the intercom will not be able to identify the caller and ignore the call.

Front & Back Intercom

Time Square has two Intercoms, one at the front where the two main vehicle gates are and one at the back where the pedestrian gate to the park is. Both these intercoms work the same way as explained above. Except that they each have their own phone number so residents can differentiate which one is calling them or which one they want to call.

• Front Intercom: 021 110 5378

• Back Intercom: 021 110 5379